Separate the facts from fiction on private water. Learn more about water system condemnation and the negative impact the process has had on communities across the country. Learn how activist groups are misleading your community about private water operators.

HBR.org aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organizations more effectively and to make a positive impact.

Exclusively focused on electric, gas, and water utilities, Chartwell has provided actionable insights, collaborative problem-solving opportunities and events to help utilities improve customer experience and operational efficiency for over 30 years!

The CXPA community is an independent source of opinion on important decisions such as the investment in CX platforms or consulting services. Our CCXP credential is the most trusted hiring