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Jan. 2023

How can we use customer feedback to improve the overall customer experience, and what tools and channels should we use to gather this feedback?

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Asked by: Jane Doe, California American Water

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Asked by: Jane Doe, California American Water

Jan. 2023

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Asked by: Jane Doe, California American Water

Feb. 2023

Try to collect feedback regularly: Use feedback surveys to gather feedback from customers on a regular basis. This can be done through email surveys, website surveys, or in-app surveys. You can also collect feedback through social media channels or online reviews.

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Asked by: Jane Doe, California American Water

Feb. 2023

How can we use customer feedback to improve the overall customer experience, and what tools and channels should we use to gather this feedback?

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How can we use customer feedback to improve the overall customer experience, and what tools and channels should we use to gather this feedback?

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