Scorecard

Welcome to the
NAWC CX Scores

Connect with those who are thriving in areas you need work on, and see how your department compares to others
*Results are from 0% of companies that have taken the self assessment.
100%
75%
50%
25%
Your Company Level

NAWC COMPANIES ()

SCORE
COMPANY
RESPONSES
CONTACT
PHONE
EMAIL

Loading...

  An error occurred while fetching companies. Please try again later.

No companies found. Please check back later.

3.0
American Water
New York American Water
VIEW 27
CX Director
John Smith
Mobile
123-456-7890
email
CLOSE
blue cancel icon
American Water

New York American Water

A white arrow pointing to the left
BACK
AVERAGE SCORE

 

CX LEAD
  
Mobile
  
Email
Responses
()
SCORE
department
ASSESSMENT DATE

Loading...

No responses found. Please check back later.

  An error occurred while fetching responses. Please try again later.

John Smith
3.6
Customer Service
Feb 18, 2023
More Resources

Dive deeper

A blue square with four squares on it.

The CX Maturity Model Explained

Understand the 4 disciplines that make up customer experience, and how each capability adds up to scores.
EXPLORE
A white arrow pointing to the left.
A blue icon with a blue rectangle in the middle.

EXPLORE OUR
RESOURCE LIBRARY

With our expansive library of resources, you have access to the latest CX research for your growth.
EXPLORE
A white arrow pointing to the left.
why improve your cx?GREAT CX is a display of COMPANY LEADERSHIP AMOUNG THE NAWC.
WHY CX
A white arrow pointing to the left.